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Healthcare UX: Solving design challenges with real-world impact
Doctors, nurses, and other medical professionals study for years to master their craft. Yet, when I first worked on redesigning a medical CRM, I saw a doctor delegate all computer-related tasks to his...
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A designer’s guide to UX workshop types and how to run them
Ever been stuck in an endless design meeting that goes nowhere? You’re not alone. The problem isn’t the people — it’s the format. That’s where UX workshops come in. A well-run UX workshop turns...
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4 strategies for AI personalization that actually work
AI-powered personalization reshapes the way you interact with customers, transforming experiences from generic and impersonal to highly relevant and tailored. When executed well, AI personalization...
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The build trap: Dangers of a feature factory mindset
Oftentimes, people misunderstand product management as a relentless cycle of feature releases where you measure success by how much you ship rather than the actual impact on users or business...
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Sources and solutions for handling stakeholder conflicts
Aspiring product managers often think that most of their time at the helm of their product will involve creating and polishing new features. While development plays a significant part in the role, the...
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Balancing process vs. product mindsets for product success
As a PM, you shape the direction your team takes to develop, adapt, and deliver successful products to your customers. While the end goal — building the best possible product — doesn’t change, the...
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The future of user experiences: Products without UI
Product teams often measure success by how polished their user interface looks, instead of thinking about how efficiently it serves their users. They focus on screens, buttons, and visual elements...
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Why good intentions can go wrong in product management
Most bad products aren’t built by bad people; they’re built by smart, high-performing teams trying their hardest to increase engagement, drive conversions, and optimize for growth. However, somewhere...
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The ‘real’ designer debate: Why it’s missing the point
A few weeks ago, I came across an Instagram video from a marketing agency with the caption, “Whenever I see a Canva user claiming to be a designer . “The video played “Not Like Us” by Kendrick Lamar...
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Dealing with the challenges of the agile methodology in UX design
Imagine spending hours planning a group trip and everyone backs out at the last minute — that’s what waterfall management is like. In the waterfall methodology, managers tend to be detail-oriented and...
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5 lessons learned from ecommerce product managers
If there’s one thing you can say about ecommerce, it’s that the field is always changing. Consumers constantly develop new preferences and respond to developments in the market. Because of this, you...
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High-performance design teams: Your competitive edge in UX
There are plenty of resources on high-performance technology teams and how to build them in companies, but design teams can and should strive to be high-performing as well. A high-performance design...
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